Question 1

Why is part of the fee allocated to NEURO?

Accepted Answer

NEURO is the charity that governs the accreditation framework, trains assessors, and maintains its independence. The fixed £995 fee funds this impartial oversight and public-good responsibilities like training, research, and advocacy.

Question 2

Why is the NEURO fee fixed?

Accepted Answer

A fixed contribution ensures transparency and trust, no matter the organisation's size. It reflects a sustainable cost-recovery model.

Question 3

Who delivers the assessment?

Accepted Answer

Assessments are conducted by licensed Commercial Delivery Partners (CDPs) — trained consultancies overseen by NEURO to ensure consistency and quality.

Question 4

Can NEURO assess us directly?

Accepted Answer

No. NEURO does not assess organisations directly to protect the impartiality of the process.

Question 5

Are discounts available?

Accepted Answer

Yes. Reduced fees are available for pilot organisations, nonprofits, and public sector bodies. We’re also developing a philanthropic fund to widen access.